Terms & Conditions

Early Product Releases

We will from time to time release products and services as Early Product releases.  Purchase and agreement to use these products will be subject to the following:

·      Changes to the product and/or the process at any time without notice

·      The request for you to provide specific feedback via a form, email, call or virtual assistant

·      Variance in quality across input, consumption and output

·      Specific monitoring of usage and behaviours to support the on-going development of the product or service

·      Certain elements of the User Experience may be subject to minimal functionality

How to purchase

If you want to purchase Adapt2Digital products, select the appropriate option via Adapt2Digital.com or confirm your selection in writing via one of our sales agents.  For the purchase of multiple licences/products or services your selection can also be received in writing or via email.

For online purchases on Adapt2Digital.com we accept all major UK credit and debit cards.

You may also call on +44 (0)7766 424 207 to place your order. 

If you need to correct any errors

Contact us as soon as possible. Please email mel.ross@adapt2digital.com with your feedback and comments.

Contact details

All orders are fulfilled by Walk Digital Ltd (trading as Adapt2Digital), registered in England & Wales No. 08427684. Registered office: 13 Vansittart Estate, Windsor, Berks, SL4 1SE.

VAT

All Adapt2Digital prices are subject to VAT at the UK rate of 20%. Customers in other EU countries may have to pay VAT depending on location. Customers outside of the European Union do not pay any VAT - please call us for non-VAT sales.

Post Purchase

After purchase has successfully completed of an online product or service, your account will be updated, and you will be permitted access to the products or the services as mutually arranged.

Cancellations

Under The Consumer Protection (Distance Selling) Regulations 2000 you have a right to cancel your order in writing (except for customised products) seven days, beginning with the day after the day of your account being updated with product access. Please email mel.ross@adapt2digital.com or call us on +44(0)7766 424 207. Your access will then be removed. Customers may be subject to cancellation fees dependant on the timing of cancellation.  Cancellations within 7 days of delivery will be subject to full charge.

From time to time there may be a need to change service elements (venue location, timing, trainer etc).  Adapt2Digital will endeavour to notify all customers as soon as any changes have been confirmed and occur.  We will always aim to place the customer experience at the top of our priorities to ensure we maintain an exceptional level of customer service.

Feedback

At Adapt2Digital we believe in communication. We welcome and encourage our customers and suppliers to talk to us about their experiences of our company. We want to hear what you think of us and we welcome any suggestions you may have on how to improve our service to you.

Any comments that you submit will be recorded and managed through the business promptly and appropriate action taken.

We recognise the importance of your feedback and are keen to hear from you.

Please tell us how we're doing by emailing us on mel.ross@adapt2digital.com

Or please call us on +44 (0)7932 558 255.

After-sales services

Should you have problems accessing the product or require some guidance with the materials.  Adapt2Digital operate a full support service, which means you can call or email with any technical or subject matter related questions. This is available between 09:00 and 17:30 (UK/London time) Monday - Friday.

COMPANY SECURITY AND PRIVACY POLICY

Walk Digital Limited (Adapt2Digital) is totally committed to protecting customer security and privacy. In developing our customer relationships we appreciate that customer information should be kept safe and secure and we endeavour to do that. All communication, instructions and information between us are treated in strict confidence.

This policy applies to all customer information, in whichever way it is gathered, and the following are the key points:

Adapt2Digital will use information that is learned from customers to personalise and continually improve our customer relationships, products and services. Information is also used to handle and communicate orders, deliver products and services and process payments.

Adapt2Digital does not sell, share or rent any information about clients or customers to other organisations.  However, from time to time or when deemed appropriate we will contact our customers for sales, marketing and research purposes.

Information supplied to us by customers is securely stored and can only be accessed for the purposes for which it was provided.

Adapt2Digital processes data in compliance with the Data Protection Act 1998. This is ensured by the use of strict operational processes and procedures. Only employees who need the information to perform a specific job are granted access to customer information.

All employees are kept up-to-date on the Adapt2Digital security and privacy practices. Every quarter, as well as at any time new policies are added, employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure that customer information is protected.

Adapt2Digital’ security procedures will occasionally request proof of identity before disclosure of customer information to you.

Adapt2Digital will, following a customer request, provide a copy of any information that we hold and will change or remove it if necessary/required.

If Adapt2Digital decide to change any parts of this policy it will be uploaded to the website www.adapt2digital.com as updated Terms & Conditions and/or Privacy Policy. Also, if Adapt2Digital intend to make changes to the way we use customer information we will ask for consent to do so.

If considered appropriate or necessary Adapt2Digital will agree/sign a Non-Disclosure agreement with a client or customer.

Copyright notice

The material contained on these pages and in any printed form hereof (" the material ") is subject to copyright under the Berne Convention. No part of the material may be reproduced or transmitted in any form or by any means electronic or mechanical, including photocopying, or by any information storage and retrieval system, without prior written permission from Walk Digital Limited (Adapt2Digital). Adapt2Digital grants the user the right to use the material by downloading, storing and making copies for private use only. None of the above grants any person the right to copy or substantially include any of the material in a published work, whether consisting in physical, electronic or whatever form, without prior written consent from Adapt2Digital.

Disclaimer

The information contained on these pages ("the information") is of a general nature and is intended to provide a public information service, free of charge. The information should not be relied upon or used without first confirming the accuracy thereof with Adapt2Digital. No rights or obligations, whether contractual, or other, shall arise as a result of the information contained herein. Adapt2Digital, its shareholders, directors, employees, agents and other persons connected with the creation, maintenance or dissemination of these pages will not be liable for any damage or loss, direct or indirect, occasioned by the use of the information. Any contract for the supply of goods or provision of services concluded as a result of the publication of the information shall be subject to the standard terms and conditions of Adapt2Digital, which can be accessed here and provided upon contract.

OUR EMAIL DISCLAIMER

This e-mail and its attachments may contain information that is confidential and that may be subject to legal privilege and copyright.   

If you are not the intended recipient you may not peruse, use, disclose, distribute, copy or retain the message. If you have received the message in error, please notify the sender immediately by e-mail, facsimile or telephone and return and thereafter destroy the original message.   

Please note that e-mails are subject to viruses, data corruption, delay, interception and unauthorised amendment, and that the sender does not accept liability for any damages that may be incurred as a result of communication by e-mail.   

By transmitting an email message over the Internet, the sender does not intend to allow the contents hereof to become part of the public domain, and the confidential nature of the contents shall not be altered or diminished from by such transmissions.   

The e-mail address of the sender may not be used for any reason other than responding, without the prior consent of the sender.   

No warranties are made or implied that any employee or contractor of Walk Digital Limited (Adapt2Digital) was authorised to make this communication.   

The views and opinions express in this e-mail do not necessarily express or reflect the views and/or opinions of Adapt2Digital.   

If the e-mail message was used for purposes unrelated to the official business of Adapt2Digital, Adapt2Digital shall not be liable for any damage caused by the contents of the message and the sender shall take full responsibility therefore in his/her sole personal capacity.      

ANTI-BRIBERY POLICY

Scope and Purpose

Adapt2Digital is dedicated to ensuring full compliance with all anti-bribery and corruption laws and regulations and actively encourages Employees, Contractors, Agency staff, Customers, Partners or any person working with or on behalf of the company, to report bribery or suspected bribery to a member of Adapt2Digital Management Immediately. All reports will be dealt with in a safe and confidential manner.

The purpose of the Bribery Policy is to ensure that, all who perform services for OR on behalf of Adapt2Digital are aware of what is and what is not acceptable from a gift or entertainment perspective and what is within the limits of the Law.

The 6 main principles of this policy are:

·      Risk Assessment – Assessing and reviewing the Bribery risks the Company, persons employed and associated with the Company may be faced with. This process will be periodic, informed and documented.

·      Top Level Commitment – The board and management team enforce a culture to prevent bribery by persons employed or associated with the Company. Bribery is never acceptable.

·      Proportionality – Ensuring procedures to prevent bribery by persons employed and associated with the Company will be proportionate to the bribery risks it faces, and to the nature and scale and complexity of the commercial activities. They will be clear, practical, accessible, effectively implemented and enforced.

·      Communication (including Training) – The company will seek to ensure that its bribery prevention policies & procedures are known and understood throughout the organisation, through internal and external communication, including training proportionate to the risks it faces.

·      Monitoring and Review – The Company will monitor and review procedures designed to prevent bribery by persons employed and associated with it and will make improvements where necessary.

Definition of Bribery

Bribing (Active) – To offer, promise or give someone an advantage in connection with the improper performance of a relevant function.

Being Bribed (Passive) – To request, accept or agree to receive advantage in connection with the improper performance of a relevant function.

How this Relates to Adapt2Digital

The act of Bribing another person and / or Company is strictly prohibited and includes enticement to sign or agree business on provision of a bribe – financial or otherwise. Likewise accepting an act of Bribery from another person and / or Company is also strictly prohibited.

ADAPT2DIGITAL USE OF COOKIES

Cookies are small text files stored on your browser when you visit websites (learn more about cookies). You can control how websites use cookies by configuring the privacy settings within your browser (please refer to your browser help function to learn more about cookie controls).

The Cookies used on this site are used to collect information about website activity (Google Analytics) to help us improve the service we offer you, Live Chat and for our content management system.

Note that if you disable cookies entirely, the Adapt2Digital website may not function properly for you. For full information on our cookie policy, click here.

Terms of Usage

The following information tells you the terms of use, which you agree to when you use adapt2digital.com and it’s Products & Services. Adapt2digital.com is managed by Walk Digital Limited. (Referred to as ‘we’ below).

Using Adapt2digital

ADAPT2DIGITAL is maintained for your personal use.

You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.

We aim to update our site regularly, and may change the content at any time.

By using this site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Linking to and from Adapt2Digital

We welcome and encourage other websites to link to the information that is hosted on our pages, and you don’t have to ask permission to link to Adapt2digital.com.

However, we don’t give you permission to suggest that your website is associated with, or endorsed by, Adapt2Digital.com.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Disclaimer

While we make every effort to keep Adapt2Digital up to date, we don’t provide any guarantees, conditions or warranties as to the accuracy of the information on the site.

We don’t accept liability for loss or damage incurred by users of the website, whether direct, indirect or consequential, whether caused by tort, breach of contract or otherwise, in connection with our site, its use, the inability to use, or results of the use of our site, any websites linked to it and any materials posted on it. This includes loss of:

·      Income or revenue

·      Business

·      Profits or contracts

·      Anticipated savings

·      Data

·      Goodwill

·      Tangible property

·      Wasted management or office time

·      And any other circumstances as set out in our full terms & conditions.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law. 

Information about you and your visits to Adapt2Digital

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Virus protection

We make every effort to check and test material at all stages of production, however you must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.

We can’t accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material, which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

Governing law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

General

We accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstance beyond our reasonable control.

If we waive any rights available to us under these terms and conditions on one occasion, this does not means that those rights will automatically be waived on any other occasion.

If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.

Revisions to these terms - last updated December 2014

We may at any time revise these terms and conditions without notice. Please check these terms and conditions regularly, as continued use of the ADAPT2DIGITAL website after a change has been made is your acceptance of the change.

These Terms & Conditions relate mainly to our website, product, service and privacy terms.  For the full Terms & Conditions for Adapt2Digital please follow this link.